Metro Fibre

Metro Fibre Overview 

Metro Fibre prides itself as the home of fast internet in South Africa. Is there any truth to this assertion? Well, to ascertain this, one just needs to look at the packages Metro Fibre offers, how fast it is to join Metro Fibre’s community and test how fast the internet is once installed. We are proud to say we did all this albeit without testing the speed of the internet in all South African locations. We just sampled a small set of locations. Our results were quite satisfactory as Metro Fibre’s internet was super-fast. Learn more about all this when you check out this detailed Metro Fibre guide. 

Key Products Offered by Metro Fibre 

The mission, vision and objective of Metro Fibre is to offer super-fast, stable and reliable internet connectivity to all South Africans. Metro Fibre does this brilliantly. The ISP offers its internet to three sets of people which consist of these groupings: 

  • Residential: Residential refers to people at home. There are many uses of the internet from home. Some need the internet to do their educational homework/assignments, some require it to complete their work stuff while others simply want the internet for entertainment purposes. Thanks to Metro Fibre’s residential packages, users can do all they want and stay connected to the internet 24/7 with Metro Fibre’s Monthly Contract packages. 
  • Business: The Internet has become a key component of every business. Some businesses rely on the Internet for day-to-day operations while others require the internet for brand visibility and marketing purposes. Regardless of what your business requires the internet for, what’s guaranteed is that at Metro Fibre, you will find appropriate packages for all businesses. 
  • SMME: Entrepreneurs are also well catered for thanks to some tailor-made SMME fibre packages. 

Additional Products & Services Offered by Metro Fibre 

There is a whole host of additional products and services that users are guaranteed at Metro Fibre. These include the following: 

  • MetroFone: MetroFone is an app powered by Metro Fibre. When you install this app, you can make calls and receive calls at a discounted rate. 
  • Metro-i: Metro Fibre describes its Metro-i service as “your tailor-made turnkey security technology solution. Our solution will deliver real-time security information to the relevant physical and monitoring security partners in your ecosystem ensuring a rapid response, end-to-end incident management and improved security situational awareness. We will deploy our Metro-i solution on top of existing MetroFibre connectivity. Each solution is tailored to the needs of your estate.”
  • Business Voice: “Business Voice is a reliable cloud-based telephony system for any size business. With Business Voice you can take advantage of features that include: voicemail, three-way conference calling, video chats and more. Delivered off the back of the MetroFibre network, you can take advantage of a state-of-the-art, Carrier Ethernet fibre optic network to ensure you receive world-class service and reliability for a cost-effective, feature-rich, scalable and highly reliable Virtual PABX.”
  • Data Center Express: “Whether you are an enterprise that wants to interconnect several sites into a high performance and secure private network; an e-commerce service provider that needs the higher availability provided by multiple data centre locations; or even an application service provider (ASP) that needs to connect into your customers’ equipment – our highly managed Data Centre Express connectivity allows you to treat multiple data centre sites as a single entity.” 
  • Metro Secure: “The Check Point 1500 series is designed for small businesses and delivers enterprise-grade security in a series of simple and affordable, all-in-one security solutions to protect small business employees, networks and data from cyber theft. The 1500 Series Security Appliances offering firewall, VPN, antivirus, application visibility and control, URL filtering, email security and SandBlast Zero-Day Protection, all in compact form factors that are simple to configure and manage.” 

Main Benefits of Using Metro Fibre

  • Stay Connected at All Times  
  • Browse and surf the web in a safe and secure environment 
  • Make and receive calls at discounted rates 

How to Join the Metro Fibre Community 

Everything about Metro Fibre just makes you fall in love with it. And if you do fall in love, you can expressly show your love by joining the Metro Fibre community. You do this by following the steps outlined below: 

  1. Visit the official Metro Fibre site available at https://metrofibre.co.za/
  2. On the homepage, click and enter your address on the ‘Check Coverage’ tab and proceed to check if your area is covered.  
  3. If your area is covered, browse through the available packages and choose the one you most prefer
  4. Pay the fee for the package and wait for it to be delivered. Usually within 3 business days
  5. Upon receiving the package, wait for the Metro Fibre technicians to come and install the router for you. After installation, you will get and stay connected at all times.  

Customer Support Platforms 

Users who want help on anything that has to concern Metro Fibre can get in touch with the support agents and get the help they need via the following platforms: 

  • Log a Ticket: Online 
  • Telephone: 087 151 4000
  • WhatsApp: 087 151 4000
  • Email: info@metrofibre.co.za

Round Up 

Metro Fibre is one of the best internet service providers in South Africa. The ISP offers lag and buffer-free internet connectivity. With packages tailor-made for residential, business and SMME groups, everyone is guaranteed to find a package that suits his/her needs. Moreover, the additional products and services that Metro Fibre offers including discounted calls just makes Metro Fibre a top ISP.