OpenServe Overview
OpenServe prides itself as the largest telecommunications infrastructure provider in South Africa. This is quite a bold assertion but when one considers that OpenServe is a subsidiary of the Telkom Group, it then becomes apparent that the assertion holds some water. Moreover, the mere fact that OpenServe has received the prestigious accolade of the Most Preferred Fibre Network Operator by the Internet Service Providers Association’s 2023 survey put things in the right light. Well to learn more about this giant in fibre which has extended its tentacles to other parts of the southern African region, let’s check out this detailed OpenServe guide.
Key Products Offered by OpenServe
The core business of OpenServe is to help people connect to the internet. To achieve this, OpenServe operates as an internet service provider with interests in both fibre and broadband. Recognizing and knowing that the internet demands of different individuals and businesses differ, OpenServe offers different fibre and broadband packages. Users therefore just need to select the packages that they most prefer in terms of speed and pricing and they will be good to go. The main groups which OpenServe aims to serve with its fibre and broadband packages include:
- Home Dwellers: Thanks to its Fibre to the Home (FTTH) packages, OpenServe strives to connect those at home to the virtual world 24/7. It allows its users to enjoy all that the virtual world offers from serious stuff, and educational stuff to entertainment.
- Business Owners: All businesses regardless of how big or small they are need to be connected to the internet at all times. Some require the Internet for day-to-day operations while others need it for brand visibility. Despite what the need is, business owners can get the right packages with standard download and upload speeds at affordable pricing.
- Estate Owners: Those who own or run estates or complexes require the Internet for a variety of things chief among them security. OpenServe offers just that with its tailor-made estate fibre packages.
- OpenServe Resellers: Anyone can join and become an OpenServe reseller. As a reseller, one will need to sell any of OpenServe’s fibre and broadband packages for a good commission.
Additional Products & Services Offered by OpenServe
There are two great additional products and services that folks can enjoy at OpenServe. These are as follows:
- Prepaid Bundles: The standard fibre and broadband packages are offered on a monthly contract basis. However, OpenServe knows that owing to some unforeseen events, one may not remain glued on the same spot that s/he installed the OpenServe fibre package. As such, if one will be on the move for much of the month, they can opt for prepaid bundles which will ensure that they stay connected only when they need the data.
- Voice: Some of the fibre packages come fused with voice packages. It’s possible however to also go for standalone voice packages. The great thing about going for OpenServe’s voice packages is that they are affordable and calls can be made at discounted rates.
Main Benefits of Using OpenServe
OpenServe guarantees a lot of benefits to all those who join it. These include:
- 24/7 Connection: Once connected to OpenServe’s fibre packages, users will stay connected and benefit from super-fast lag and buffer-free connections.
- Discounted Calls: Some of OpenServe’s fibre packages come fused with voice packages which come at discounted rates hence guaranteeing super cheap calls for OpenServe users.
- Strong Safety and Security Protocols: OpenServe has strong safety and security protocols in place which guarantee users’ safety at all times when surfing the web.
How to Join the OpenServe Community
Those who would love to join the OpenServe community can easily do so by following the steps outlined below:
- Start by visiting the official OpenServe site available at https://openserve.co.za/
- Once redirected to the homepage, navigate to the ‘Check your Coverage’ tab and enter your address
- If your area is covered, then the next step is to check all the packages available
- Select the package you need and proceed to pay the purchase price. From the time you receive confirmation of the purchase, your package delivery will arrive within 3 business days
- Once you receive your package, just wait a few more days for the OpenServe technicians who will come to install the router. After the installation, you are connected hence you can now surf the web and enjoy all that the internet offers.
Customer Support Details
To those who would love to learn more about OpenServe or to seek assistance from the customer support representatives, they can use the following channels:
- Live Chat
- Online Form
- Social Media: Facebook, X, LinkedIn
Round Up
OpenServe ranks as one of the biggest internet service providers in South Africa. Multitudes of South Africans are reliant on OpenServe for their daily fibre and broadband needs be it those that have to do with the home or business. Those who would like to join the OpenServe community ought to note that doing so is super easy. Simply go for the package you most prefer depending on internet speed and pricing and you will receive free installation. Well, even more impressive is that this festive season is a ‘Season of Gifting’ at OpenServe hence you can sign up for a free fibre trial at OpenServe – get free installation, free speed upgrades as well as fibre once you sign up.